General

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Nam-Webshop relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term Nam-WebShop or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without prior notice, we Nam-WebShop reserve the right to change, remove or discontinue any information, data, item, pricing, opinion or content on the website at any time we see fit.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Any opinions, content, data and information on the website are for information purposes only.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. The Trademarks are the property of the respective copyright holders.
  • Unauthorized use of this website is prohibited.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.
  • This Website could be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.
  • Please note that you are advised to read the product information in order to make sure that you make the right order/purchase.
Delivery and shipping of the goods
  • Please note we make use of NamPost Couriers for shipping of the goods, you as the customer can make use of any other courier of your choice, which can be arranged. The transport cost will be the responsibility of you the client and the respective courier in that case.
  • You the client have the option of insurance if you make use of Nampost Couriers. Note that we do not take any responsibility for any lost/damaged goods. Lost or damaged goods will not be refunded or replaced by Nam-WebShop and must be resolved by the client and the respective courier.
  • The signed waybill and way bill number can be provided to the client if requested.
Ordering
  • Nam-Webshop reserves the right to cancel any order/purchase for whatever reason.
  • Clients will receive a confirmation of their order.
  • Please note that you are advised to read the product information in order to make sure that you make the right order/purchase.
  • Clients can keep track of their orders by logging into their accounts.
  • In case you ordered an item that is not in stock we will contact you in order to provide you with the estimated time of arrival of that product or a suitable replacement item.
Pricing
  • Nam-WebShop strives to keep our prices up to date and as accurate as possible; however we reserve the right to change our prices at any time without any notification.
  • Please confirm pricing and availability of items at time ordering from us at the following e-mail address enquiry@nam-webshop.com
  • In order to process the order we will contact you if the price of the item has changed.
Payment
  • All goods remain the property of Nam-WebShop until it is fully paid for by the client and shall only be released after payment is confirmed.
  • The following methods of payment are acceptable:
    • Electronic Fund Transfer
    • Bank Guaranteed Cheque.
    • Direct Bank Deposit (note we charge N$ 50-00 extra for any cash deposit in order to cover Bank fees.)
    • Prices on our website are VAT inclusive.
Warranties and returned goods
  • Items carry a 1 year manufacturing hardware carry-in-warranty excluding any software, printer cartridges or otherwise noted.
  • It is the client's responsibility to return the faulty item to the Nam-Webshop premises at their own cost in the original packaging.
  • All warranties are immediately null and void should any equipment be tampered with or should the sealsĀ on the equipment be broken by anyone other than the supplier or authorized agent, or should the goods be operated outside the manufacturers specifications.
  • In order for the warranty to be valid the item must be supported by the original tax invoice and the goods must be in their original packaging and must be accompanied by all accessories and manuals must be intact.
  • Whilst Nam-Webshop is under no obligation to accept the return of goods, the customer may apply for the return of goods if they are not satisfied with it within 48 hours of receiving it. The items must be in their original packaging and must be accompanied by all accessories and manuals must be intact. Nam-Webshop will in our discretion decide to refund the customer the purchase price of the item, or replace the item with an item in our web shop of similar value.
  • Please note that a 15% handling fee will be charged on any returns.
Disclaimer
  • Nam-Webshop reserves the right in its sole discretion to vary or amend these terms and conditions from time to time and any such amended or varied terms shall be binding on the customer from the time that the customer is notified thereof.
  • Goods, Items and services provided by Nam-Webshop are for standard commercial use only, and are not intended for use in critical safety systems or nuclear facilities.
  • Nam-Webshop takes no responsibility for any loss, liability, personal injury or financial, direct or indirect or by a 3rd party which may be attributable to the following:
    • The use of the Nam-Webshop website.
    • The information, services and items that the Nam-Webshop provides.
    • Any viruses, malware that may infect your computer or other property while using this website.
    • Any e-mails received from this website.
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